Resolving webmail password issues in QuickBooks Desktop

QuickBooks Desktop gives its users the ability to send their transactions via email using the webmail. However, in recent times, users employing this feature have been encountering several problems in the form of different technical errors. This article shall discuss the various remedies to fix webmail password issues in QuickBooks.

Steps for fixing the webmail password issues in QuickBooks

Step 1: Update QuickBooks

• Run the QuickBooks program and then select the Help menu.
• After that, choose the Update QuickBooks

• Next, select the updates you want to download and then click on Get Updates.

• After that, proceed with the Update process and then wait patiently till its completion.

Step 2: Configure email settings

For Gmail users

• User should define access settings for QuickBooks.

• Reopen QuickBooks and send a test transaction to yourself.
• If user is still unable to send emails using your Gmail account, disable the 2-Step Verification feature.

For Yahoo Mail users

• Visit the Yahoo Account Security page.

• Next, activate Two-step verification and allow applications to use the less secure sign-in method.
• After that, go back to QuickBooks and send a test transaction.
• Still unable to send emails? Use the Yahoo tool to create passwords for third-party apps.
• To login to QuickBooks, use the randomly created password. If emails are being sent in a batch , the password will expire after 12 transactions.
• Reopen QuickBooks and send a test transaction through the webmail.
• In the Password field box, enter the password obtained via the third-party app. Hit on Ok after that.
• When sending emails using a third-party desktop client, Yahoo Mail shall generate a secure mail key.

Step 3: Check the firewall settings

• Press the Windows Start key to start with.
• In the search field, type "Windows Firewall" and double click on the Firewall to open it.
• Select the Advanced option.
• After that, right-click Inbound Rules and select a New Rule.
• Click on port and then hit on Next.
• Move on to the Advanced Windows Firewall options, followed by rules, and settings.
• Make sure TCP is selected.
• In the area labelled "Specific local ports," provide the specific local ports needed for your QuickBooks year version:
• For QuickBooks 2020 & newer versions: 8019, XXXXX.
• QuickBooks 2019: 8019, XXXXX.
• QuickBooks 2018: 8019, 56728, 55378-55382.
• QuickBooks 2017: 8019, 56727, 55373-55377.
• After inputting the port number, click on Next.
• Click on Allow the Connection and then hit on Next.
• Check to see that all profiles are marked and then click on Next.
• Create a New rule now and give it a name of the format "QBPorts(year)".
• To complete the procedure, click on Finish.

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This article contained viable walkthrough to resolve webmail password issues in QuickBooks. We advise you to contact our QuickBooks Support and let them handle the problem if you find the walkthrough complicated or face any issues while implementing the troubleshooting steps.