How Can I Rectify QuickBooks Server Manager Update is not Responding Error?

QuickBooks server update error can anytime come up and transpire as different messages. The most common error message illustrates “QuickBooks server manager update is not responding”. The major cause is a problem associated with the hindered connection. Other technical reasons due to which the error can show in QuickBooks include QBUSER.ini file corruption, or certain programs recently being installed tampering with the server connection.

This article emphasizes on the methods that can help you prevent QuickBooks Server Update is not Responding error.

What are the Causes of QuickBooks Server not responding?

The obvious cause of this error is a poor internet connection. But there are other causes as well that need consideration. These include

• ini file is facing some corruption.
• QuickBooks was updated recently but during the update process, the system experienced abrupt shutdowns.
• Some programs might not be showing compatibility with QuickBooks server.

How to resolve QuickBooks Server update is not responding Error?

While there are multiple reasons of this issue, the troubleshooting techniques are common. You can try the fixes one by one explained below.   

Resolution 1: Check Internet connectivity

The internet connectivity should be given a thorough check. You can check the internet speed and also open the web browser. After that, go to some website and check the time it takes to open the site. If the website is not opening instantly then you can restart the router and followed by that, try to open the website again.

Resolution 2: Run QuickBooks Tool Hub

This tool has the capacity to fix errors of different types. QuickBooks Server update error can also be fixed using this. The tool is rolled out by Intuit and is easy to use. You just need to perform simple steps listed below:

• Go to the Intuit browser and there the next step is to Download QuickBooks Tool Hub.

• The next step is to install the tool on the system and when you run it, you should click on the option Quick Fix My Program. From there, start the scan process.

Resolution 3: Reset QuickBooks Update

While updating QuickBooks, you need to ensure to check mark Reset Update box. Only after that should you click on Update Now. The simplified process is elaborated below:

• Use the admin account to launch QuickBooks Desktop and as the program gets opened, straightaway visit the Help section.
• Now, click on Update QuickBooks Desktop and soon after click on Update now.

• At this stage if you wish to reset the previous updates, you should click on the checkbox for Reset update.
• This should follow up with Get updates.

• The updates will start to download and the process usually takes considerable time.
• Now, you can restart the program and install the downloaded updates.

Resolution 4: Rename file named QBWUSER.ini

QuickBooks Server update is not responding problem can be attributed to corruption of the QBWUSER.ini file as well. A simple fix for this requires the user to rename the file. For this, the process is simple and requires that user to first right-click the QuickBooks icon and after that click on Properties and then click on open the file location. This should be followed with a search for QBWUSER.ini file in the folder and upon right-clicking it, choose the Rename option.

Resolution 5: Copy the company file to a different location

Users should consider copying the company files from their original location to some other location, preferably, Desktop. Copy the file by pressing Ctrl + C keys on the keyboard. Soon after, head to the Desktop folder and press the Ctrl + V keys to paste the file in the folder.

• If you can access your company file from a different location, then your damaged folder or folder permissions are probably the cause of the issue.
• If the file does not open, then, in that case, you most likely have a damaged company file.
• If this situation arises, you should restore your company file backup.
• If you can't open the sample company file or QuickBooks, the QuickBooks installation is probably broken and needs to be repaired.

Conclusion!

While users can face the Server update not responding error in different instances, this error in QuickBooks can be arrested by following the resolutions described in this article. If you want any guidance or support from our proficient QuickBooks ProAdvisors, feel free to connect at 1-800-761-1787.