Fixing QuickBooks Could Not Connect to Email Server Error
As users try to connect to the email server, QuickBooks may experience a number of technical issues. When using QuickBooks to send emails, some users have stumbled upon a peculiar error message stating "QuickBooks could not connect to the email server." This error is typically caused due to erroneous QuickBooks Webmail settings.
What causes QuickBooks could not connect to the email server?
- Users who attempt to access emails may enter incorrect login credentials.
- Incorrect email server setup settings.
- Making use of an old version of QuickBooks.
- Incorrectly configured settings for the Internet.
- An additional factor is a poor internet connection.
How can I fix QuickBooks could not connect to the email server error?
Fix 1: Configure Webmail Preferences
- Run QuickBooks Desktop.
- Select "Preferences" from the "Edit"
- Select "Send Forms".
- From the "My Settings" option, pick the email account.
- Select "Edit".
- Next, select "Edit Email Information".
- Tap on "SMTP Server Information".
- Enter the proper server name and port number in the relevant areas.
- For further information, consult the most popular email server addresses (POP3, IMAP, SMTP).
- After making the aforementioned changes, resend an invoice via QuickBooks Webmail to verify that the QuickBooks could not connect to email server issue was successfully fixed.
Fix 2: Reconfigure the I.E. settings
- First things first, the user needs to open Internet Explorer.
- Select "Internet Settings".
- Next, select "Advanced".
- Next, click on "Restore Advanced Settings".
- Following that, click on "Ok."
- Lastly, try sending an email through the webmail.
Fix 3: Update QuickBooks
- Run QuickBooks Desktop.
- After that, select "Update QuickBooks" under the "Help"
- Select the option to reset the update, and then click "Get Update" to begin downloading the updates.
- Verify that the QuickBooks Could Not Connect to Email Server error got resolved.
This article provided a comprehensive overview of different alternative to “fix QuickBooks Could Not Connect to Email Server" error. Users who are still facing the issue can talk to our expert at the helpline 1-800-761-1787.