How to Fix QuickBooks Multi-User Mode Error H505?

One of the many QuickBooks features is QuickBooks Multi-User Mode, which enables many users to access the same company file from various workstations connected to a network. It's just as easy to access the company file in a shared network as it is on your PC. However, an issue occurs when QuickBooks cannot open the company file for any reason and displays the QuickBooks error H507. If you're receiving an error message with the Error Code H505, read the entire article for thorough troubleshooting tips.

A brief review of the QuickBooks error code H505

There are various H-series errors that can occur in QuickBooks, and the majority of these are caused by network problems that develop when you attempt to access a company file that is kept on a server. An H-series error appears on the screen if QuickBooks has trouble connecting to the server. When a user's computer running QuickBooks is unable to connect to the network computer containing the company file, an error message with the error code H505 is displayed. This error suggests that there are setup issues with the network that are preventing connections between many workstations in the network.

Methods to Fix QuickBooks Error Code H505

Solution 1: Install the most recent version of QuickBooks Desktop

Solution 2: Make a New Company File Folder

Solution 3: Set appropriate hosting on computers

Solution 4: Check to see if the workstation and file hosting server can communicate

Since network problems are the cause of QuickBooks Error H505, it's possible that you'll get the error again or that it won't go away even if you follow all the troubleshooting methods. For assistance and better support in these circumstances, we advise users to call us at 800 761 1787.